Safer Pharmacy Inc. Privacy Policy and Notice of Privacy Practices
Effective Date: 06/15/2026
Company: Safer Pharmacy Inc.
Service Area: New York and New Jersey only
Phone: 855-877-RXRX
Mailing Address: 536 Beach 20th St | Far Rockaway, NY 11691
Safer Pharmacy Inc. respects the privacy of every patient and customer we serve. This Privacy Policy and Notice of Privacy Practices explains how we collect, use, maintain, disclose, and safeguard personal information and Protected Health Information, also known as PHI, in connection with our pharmacy services.
Safer Pharmacy Inc. is committed to maintaining the privacy and security of patient information and operating in compliance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA, and applicable New York and New Jersey privacy and pharmacy confidentiality requirements.
1. Jurisdictions Served
Safer Pharmacy Inc. is located in New York State and currently dispenses and ships prescription medications only to patients located in:
- New York
- New Jersey
We do not currently dispense or ship prescription medications to any other states or jurisdictions.
2. Information We Collect
We may collect the following categories of information when you use our pharmacy services, communicate with us, submit payment, or request prescription fulfillment:
Personal Information: This may include your name, date of birth, phone number, email address, mailing address, shipping address, billing information, and other information needed to identify you and provide pharmacy services.
Prescription and Health Information: This may include prescription details, medication history, allergies, prescriber information, clinical notes, refill information, pharmacy records, and other information related to the dispensing or management of prescription medications.
Payment Information: Payment information may be processed by a third-party payment processor. Safer Pharmacy Inc. does not intentionally store complete credit card numbers, CVV codes, or full banking information unless required and permitted by applicable law.
Technical and Website Information: When you visit our website, we may collect limited technical information such as IP address, browser type, device information, pages visited, cookies, and similar usage information for website functionality, fraud prevention, security, and service improvement.
3. How We Use Your Information
Safer Pharmacy Inc. may use personal information and PHI for the following purposes:
- To receive, review, dispense, and manage prescriptions.
- To verify patient identity and contact information.
- To communicate with patients, prescribers, caregivers, insurance plans, payment processors, and other parties involved in treatment, payment, or pharmacy operations.
- To process payments and manage billing.
- To prepare, package, and ship prescription medications when legally authorized.
- To provide refill reminders, order updates, patient service communications, and account-related notices.
- To comply with federal and state pharmacy, privacy, healthcare, and recordkeeping requirements.
- To prevent fraud, maintain website security, and protect patient safety.
- To investigate and respond to complaints, adverse events, product recalls, audits, and legal or regulatory requests.
4. HIPAA Compliance and Protected Health Information
Safer Pharmacy Inc. is committed to protecting PHI in accordance with HIPAA and applicable state privacy and pharmacy confidentiality laws.
We are required by law to:
- Maintain the privacy of your PHI.
- Provide notice of our legal duties and privacy practices regarding PHI.
- Follow the terms of the privacy notice currently in effect.
- Notify affected individuals if there is a breach of unsecured PHI, as required by law.
We use and disclose PHI only as permitted or required by law, including for treatment, payment, healthcare operations, legal compliance, public health activities, pharmacy oversight, and other permitted purposes.
5. Uses and Disclosures for Treatment, Payment, and Pharmacy Operations
Safer Pharmacy Inc. may use or disclose PHI without written authorization when permitted by law, including for:
Treatment: We may use or disclose information to fill prescriptions, communicate with prescribers, review medication history, evaluate allergies or interactions, provide pharmacy counseling, and coordinate patient care.
Payment: We may use or disclose information to process payment, verify billing details, coordinate reimbursement, or respond to payment-related inquiries.
Pharmacy Operations: We may use or disclose information for pharmacy management, quality assurance, compliance reviews, staff training, audits, recordkeeping, fraud prevention, licensing, credentialing, and other lawful business operations.
6. Disclosures Required or Permitted by Law
We may disclose personal information or PHI when required or permitted by law, including to:
- Federal, state, or local regulatory authorities.
- Pharmacy boards or licensing agencies.
- Public health authorities.
- Law enforcement, when legally required.
- Courts, attorneys, or other parties in response to lawful process.
- Agencies involved in healthcare oversight, audits, investigations, or inspections.
- Parties involved in product recalls, adverse event reporting, or patient safety matters.
7. Business Associates and Service Providers
We may work with third-party service providers and business associates that help us operate our pharmacy, process payments, maintain technology systems, support communications, manage records, or perform other business functions.
When required by HIPAA, we enter into Business Associate Agreements with vendors that create, receive, maintain, or transmit PHI on our behalf. These vendors are required to safeguard PHI and use it only as permitted by law and by their agreement with Safer Pharmacy Inc.
8. We Do Not Sell PHI
Safer Pharmacy Inc. does not sell, rent, or trade patient PHI. We do not disclose PHI to third-party marketing companies for their independent marketing purposes without patient authorization where required by law.
9. Marketing Communications
We may send non-sensitive service communications, refill reminders, account updates, or pharmacy-related notices. You may opt out of marketing communications where applicable. Opting out of marketing communications does not prevent us from sending important pharmacy, prescription, payment, safety, legal, or account-related notices.
We will obtain patient authorization before using or disclosing PHI for marketing purposes when required by law.
10. Text Messages, Email, and Electronic Communications
Safer Pharmacy Inc. may communicate with patients by phone, email, SMS/text message, portal message, or other electronic methods. These communications may include pharmacy updates, refill reminders, service notices, or account-related information.
Electronic communications may carry privacy risks. Patients who provide a phone number or email address consent to being contacted using that information for pharmacy-related purposes, unless they opt out where permitted. We take reasonable steps to limit sensitive information in routine communications.
11. Data Security
Safer Pharmacy Inc. uses administrative, technical, and physical safeguards designed to protect personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction.
These safeguards may include:
- Access controls limiting PHI access to authorized workforce members.
- Staff training on privacy and confidentiality obligations.
- Secure storage of pharmacy records.
- Password-protected systems.
- Encryption or secure transmission where appropriate.
- Vendor oversight and business associate agreements when required.
- Internal policies for privacy, security, breach response, and record handling.
- Review of orders and shipping jurisdictions before prescription fulfillment.
No system can be guaranteed to be completely secure, but we maintain reasonable safeguards appropriate to the sensitivity of the information we handle.
12. Patient Rights Regarding PHI
Subject to applicable law, you may have the following rights regarding your PHI:
Right to Access: You may request access to or copies of certain pharmacy records and PHI maintained by Safer Pharmacy Inc.
Right to Request an Amendment: You may request that we correct or amend PHI you believe is inaccurate or incomplete.
Right to Request Restrictions: You may request that we restrict certain uses or disclosures of your PHI. We are not required to agree to all requested restrictions, except where required by law.
Right to Confidential Communications: You may request that we communicate with you using a specific method or at a specific address, when reasonable.
Right to an Accounting of Disclosures: You may request a list of certain disclosures of your PHI as permitted by law.
Right to Receive a Paper Copy: You may request a paper copy of this Privacy Policy and Notice of Privacy Practices.
Right to File a Complaint: You may file a complaint with Safer Pharmacy Inc. or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated. We will not retaliate against you for filing a complaint.
To exercise these rights, please contact us using the contact information listed at the top of this policy.
13. Data Retention
Safer Pharmacy Inc. retains pharmacy, prescription, payment, and patient records for as long as required by federal and state law and as necessary for pharmacy operations, legal compliance, audits, dispute resolution, and patient care.
Requests for deletion will be reviewed and honored where legally permitted. Some records cannot be deleted if retention is required by pharmacy, healthcare, tax, legal, or regulatory requirements.
14. Breach Notification
If Safer Pharmacy Inc. discovers a breach of unsecured PHI or personal information, we will investigate the incident and provide notices to affected individuals, regulators, or other parties as required by applicable federal and state law.
15. Minors
Safer Pharmacy Inc.’s website and services are intended for individuals 18 years of age or older unless permitted by law and managed through a parent, legal guardian, prescriber, or other authorized representative. We do not knowingly collect information from minors except as permitted or required for lawful pharmacy services.
16. Cookies and Website Tracking
Our website may use cookies or similar technologies to support website functionality, improve user experience, monitor site performance, detect fraud, and maintain security. You may be able to control cookies through your browser settings, but disabling cookies may affect website functionality.
17. Links to Third-Party Websites
Our website may contain links to third-party websites. Safer Pharmacy Inc. is not responsible for the privacy practices, content, or security of third-party websites. Patients should review the privacy policies of any third-party websites they visit.
18. Updates to This Policy
Safer Pharmacy Inc. may update this Privacy Policy and Notice of Privacy Practices from time to time. If we make material changes, we will update the effective date and make the revised policy available on our website. We reserve the right to make revised privacy practices effective for information we already maintain, as permitted by law.
19. Contact Information
For privacy-related questions, requests, or complaints, please contact:
Safer Pharmacy Inc.
Email: orders@safer.health
Phone: 718-888-8880
Mailing Address: 536 Beach 20th St Far Rockaway, NY 11691